Management Reporting & KPIs

In development

Reporting that changes decisions: selecting indicators that drive behaviour correctly, leading versus lagging measures, dashboard design, data integrity, narrative reporting and avoiding metric gaming.

Category: Management & Leadership
Difficulty: Intermediate
Estimated time: 20 hours
Price: $99

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Learning outcomes

By the end of this course you will be able to:

Select KPIs that drive the behaviour you actually want
Distinguish leading from lagging indicators in practice
Design a dashboard an executive can read in thirty seconds
Anticipate and prevent metric gaming

Curriculum

The lessons for this course are being authored now. We publish the module list when the content behind it actually exists — we would rather show you nothing than a syllabus that has not been written. The scope, outcomes and project below are real and final.

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What you will build

A management dashboard with a documented KPI definition set.